grrrrr...
today at the bank i had the WORST customer ever come up to me. she comes up to me and instantly demands to see the branch manager who happened to be out at a meeting. keep in mind that i had no idea what her situation was and that she just walked up to me and just started going off about stop payments and checks that were being returned.
then she starts getting angry as she shows me a LIST OF DEMANDS that she wants as retribution from the bank. i try to explain to her that i'm just a teller and that i can't actually do anything to resolve this issue and if she just waited for a bit, she could speak to my manager.
she instantly jumps on this and writes it down saying, "so AMY says that the bank will not help me." omigosh.. you have no idea how bad i wanted to hit her at that point. she glared at me.. and dood.. i just glared right back.. what a.. grrrr! i tell her that that's not what i said and then i tell her that i'll take care of any teller transactions that she wanted to do.
the best part was when i called her by her name, i called her missus and then she corrected me saying, "it's DOCTOR." i just didn't say a word and did my thing.. but you know what? she can take that title and just shove it up her butt.
i don't know about what other people think about me, personally i think i'm a generally nice person.. but gawd, i NEVER want to ever help that woman again. i don't care if she closes her accounts, frankly i don't WANT her type of person walking into my bank anyway.
grrr.. just makes me mad thinking about it...
Friday, September 19, 2003
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